Start Your Return
When shopping Streets Ahead, you are supporting a small family business, and we appreciate all of your support & loyalty. That being said, we understand things don't always work out, so please review our return policy below:
DOMESTIC RETURNS AND EXCHANGES
A $12.00 restocking fee will be deducted from each item on a return.
You can request a return/exchange for any unused items up to two weeks from the date you received your order. Please start the return/exchange at the bottom of our home page. After a return request has been made a shipping label will be emailed to the address used to place the order. Once you have received your return label your return must register in the mail stream within 7 days.
Returned items must be in their original, unworn condition with all tags attached in order for a refund to be granted.
When your return arrives at our warehouse it will be processed within 7-10 business days. Once your return has been processed you will receive an email confirmation for the credited amount less the $12.00 restocking fee.
Any charges paid for expedited shipping will not be refunded.
Items purchased from a Streets Ahead retail partner must be returned to the retailer from which the product was purchased in accordance with their policies.
International Returns and Exchanges:
You can request a return/exchange for any unused items up to two weeks from the date you received your order. Please start the return/exchange at the bottom of our home page.
At this time, we cannot provide return labels for international orders. If you are exchanging an item, you will be responsible for the fees you incur when sending back your items using the courier of your choice. Once the exchange has been made, Streets Ahead will ship the exchange back to you free of charge. Please allow 2-3 weeks for your exchanged item to be made and shipped.
Streets Ahead will not reimburse you for the shipping charges or duties/ taxes you incurred.
Qualifications for Returns/Exchanges:
Only items that have been purchased through our website are eligible for a return/exchange. Once approved, you have up to 7 days to send back your order. There will be a 25% restocking fee for returns that are not mailed out within the 7 days return window.
Streets Ahead will not accept returns after 30 days.
If you have any concerns or questions regarding our shipping/return policy, please contact Customer Service:
1 323 277 0860