Quick Overview

• 14 days to request a return or exchange.
• Refunds only: 15% restocking fee applies.
• Exchanges & store credit: No restocking fee.
• Final Sale: Sale items & orders with 20%+ discount are not returnable.
• International customers: Return shipping at your expense.
• Lost packages: We are not responsible for items lost by the carrier.

Domestic Returns & Exchanges

• Returns or exchanges must be requested within 14 days of delivery.
• Items must be unused, unworn, and in original packaging/condition.
• A 15% restocking fee applies to refunds only. Exchanges or returns for store credit are not subject to this fee.
• Once your return request is approved, you’ll receive a prepaid shipping label via email. Please ship your return within 7 days of receiving the label.
• Refunds are processed within 7–10 business days after your return is received. You’ll get an email confirmation once your refund is issued.
• Expedited shipping fees are non-refundable.
• Purchases made through Streets Ahead retail partners must be returned directly to that retailer in accordance with their policies.

International Returns & Exchanges

• Returns/exchanges must be requested within 14 days of delivery.
• Customers are responsible for return shipping costs using their preferred courier.
• Once received, exchanges will be shipped back at no additional charge. Please allow 2–3 weeks for processing and shipping.
• We are unable to refund international shipping charges, duties, or taxes.

Final Sale Items

• Sale items and purchases made with a promotional code of 20% or more are considered final sale and cannot be returned or exchanged.
• Items from the sale section are also final sale.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item:

• Contact us within 3 business days of delivery at info@streetsaheadinc.com.
• We will provide a prepaid return label.
• Once received, we will send a replacement (if available) at no additional cost.
• Items damaged due to customer misuse or negligence are not eligible for return.

Shipping & Lost Packages

• Streets Ahead is not responsible for lost or stolen packages once they have been handed over to the carrier.
• If your package is marked as delivered but cannot be located, please contact the carrier directly to file a claim.
• We recommend selecting a secure delivery location and monitoring tracking updates.

Click Here to Start Your Return or Exchange

If you have any questions, please contact us at info@streetsaheadinc.com — we’re happy to help.