EXCHANGE and RETURN MERCHANDISE

All items are custom made to order. Any item can be returned within 5 days from the date you receive your purchase. Streets Ahead will issue an exchange or refund of the purchase price of the returned merchandise. Merchandise must be in pristine condition, with tags, and no signs of use. We do not accept items that were worn or damaged due to improper handling or customer negligence. A return authorization number must accompany all returns prior to shipment. Authorized returns or exchanges must be shipped postage paid. Unauthorized returns or merchandise returned in non-saleable condition will not be accepted. Refused shipments will be considered an unauthorized return of merchandise. Shipping and handling charges are not refundable. Please allow 14 days to receive and process returns and credits.

Please note the following exceptions to our return and exchange policy:

Below are some exceptions. 

  • Discounted items are final and cannot be returned or exchanged
  • Returned items must have tags still on and be returned in original packaging
  • Returned items must have no visible signs of wear or use

SHIPPING POLICY

All items are made to order and will be shipped within 2 weeks from receipt of purchase.